Refund policy

We want you to be completely happy with your order. If for any reason you are not satisfied, we will be happy to offer you a full merchandise refund or exchange within 30 days of delivery. Items must be returned in original, unused condition. Refunds will be applied to the credit card used for the order. Shipping charges are non-refundable.

Sale items and custom or personalized pieces are final sale and cannot be returned.

How to start a return: Email us at info@youneedartnow.com or call 800-850-8880 with your order number and the item you’d like to return. We’ll reply with our return address and instructions.

For items that arrived damaged or defective, please contact our customer service team at 800-850-8880 or email us at info@youneedartnow.com. In these cases, we will gladly replace the item.

Customers are responsible for return shipping costs. When returning items, please pack them securely in the original packaging, if possible. For your security, please return your order with an insured carrier (e.g. FedEx, UPS, USPS Priority). You Need Art Now cannot be held responsible for returns lost or damaged in transit.

Please allow 10 to 14 days for the processing of your return. Depending on your bank’s credit card processing times, we cannot guarantee the exact time that your refund will be returned to your account. We always act in a timely manner to ensure that you receive a refund as soon as possible.